Legal Information

al999 Terms & Conditions — Applicable to All Users

Please read these Terms & Conditions carefully before using the al999 platform. By using our services, you are deemed to have accepted and agreed to these terms.

Last Updated: January 1, 2026

Key Highlights at a Glance

A quick overview of the key points in the al999 Terms & Conditions.

Age Restriction: 18+

Al999 is strictly for individuals aged 18 and above. Age verification is carried out at registration, and providing false information will result in account closure.

One Account Only

Each person is allowed only one al999 account. Creating multiple accounts may result in all accounts being suspended and any funds forfeited.

Bonus Terms Apply

All bonuses and promotional offers on al999 are subject to wagering requirements. Please read the relevant terms carefully before claiming any bonus.

Use Your Own Payment Method

All deposits and withdrawals must be made through a payment method registered in your own name. Transactions using another person's account will be cancelled.

Secure & Transparent Platform

Al999 has zero tolerance for match fixing, fraud, or any form of dishonest conduct. Accounts found involved in such activities will be permanently closed.

Responsible Gaming

Al999 supports responsible betting. You can set deposit limits and cooling-off periods on your account at any time.

01 General Terms & Conditions

By accessing or using any service on the al999 platform, you confirm that you have read, understood, and agreed to these Terms & Conditions in full. These terms form a legally binding agreement between al999 and all its users.

Al999 reserves the right to update these Terms & Conditions at any time. Continued use of the platform after any changes will be considered acceptance of the new terms. We recommend checking this page regularly.

Please Note: These Terms & Conditions are governed by the applicable laws of Bangladesh. In the event of any dispute, al999's decision shall be final.

Al999 services are for personal entertainment only. Betting for commercial purposes or on behalf of third parties is strictly prohibited.

02 Account Register

Eligibility Requirements

To open an account on al999, you must meet the following requirements:

  • You must be at least 18 years of age.
  • You must be a resident of Bangladesh or a region where al999 services are available.
  • You must provide accurate and truthful personal information.
  • This must be your first and only al999 account.

Identity Verification (KYC)

Al999 reserves the right to verify your identity at any time. You may be asked to provide a national ID, passport, or other government-issued document. Withdrawals may be put on hold until verification is complete.

Account Security

You are solely responsible for keeping your account password and login details confidential. Any unauthorised activity on your account must be reported to al999 immediately. al999 will not be held responsible for any loss resulting from sharing your account credentials with others.

Warning: Creating multiple accounts using the same device, IP address, or payment method is strictly prohibited. All accounts found in violation will be closed and any funds held will be forfeited.

03 Betting Rules

Bet Acceptance & Cancellation

Once a bet is confirmed on al999, it cannot be changed or cancelled unless al999 itself voids it. If a bet is accepted at incorrect odds due to a technical error, al999 reserves the right to cancel that bet.

Live Betting

In Live Betting, odds change in real time. If the odds shift between the time a bet is placed and when it is accepted by the system, the bet will either be processed at the new odds or be cancelled.

Event Cancellation or Postponement

If a match or event is cancelled before it begins, all related bets will be void and stakes will be refunded. If a match starts but does not reach the required amount of play, a decision will be made in accordance with al999's policies.

  • For cricket, a match is generally considered incomplete if fewer than 5 overs have been bowled.
  • For football, a match is considered incomplete if less than 75 minutes of play have been completed.
  • For other games, the specific rules set by al999 will apply.

Maximum Win Limit

Al999 sets a maximum win limit per bet or within a specific time period. This limit may vary depending on the type of event and the bet amount.

04 Deposits & Withdrawals

Deposit Rules

Deposits on al999 can be made via approved payment methods including Mobile Banking, Nagad, and Rocket. All deposits must come from a payment account registered in your own name. Deposits from third parties or anonymous sources are not permitted.

  • Minimum Deposit Amount: BDT 500
  • Maximum single deposit: subject to the limit set by al999
  • Deposits are generally credited to your account instantly

Withdrawal Rules

Your account's KYC verification must be completed before submitting a withdrawal request. Withdrawals must be made to the same payment method used for the original deposit.

  • Minimum Withdrawal: BDT 500
  • Standard processing time: 1–4 business hours
  • Maximum daily withdrawal: as per the limits set by al999

Please Note: al999 monitors all transactions to prevent money laundering. Suspicious transactions may require additional verification and could be subject to processing delays.

05 Bonuses & Promo Offers

Al999 offers a range of bonuses and promotional offers — including welcome bonuses, reload bonuses, cashback, free bets, and more. The following general terms apply to all bonuses:

  • Each bonus comes with its own wagering requirement that must be met before any winnings can be withdrawn.
  • Each member is allowed to participate in a promotion once only.
  • Winnings earned from a bonus can only be withdrawn once the bonus terms have been fulfilled.
  • Al999 reserves the right to modify or cancel any bonus offer at any time.
  • If bonus abuse is detected, the bonus will be cancelled and the account may be suspended.

Warning: Creating multiple accounts, providing false information, or using any form of manipulation to claim bonuses will result in all bonuses and deposited funds being forfeited.

06 Prohibited Activities

The following activities are strictly prohibited on the al999 platform:

  • Match fixing or any attempt to illegally influence the outcome of an event.
  • Using software bots, scripts, or any automated method to place bets.
  • Hacking an account or using another person's credentials.
  • Money laundering or transactions involving illegal funds.
  • Attempting to cyber-attack the al999 system or network.
  • Harassing or defrauding other users.
  • Using al999's intellectual property without authorisation.

If any of the above activities are detected, al999 may immediately suspend or permanently close the account and take legal action where necessary.

07 Account Suspension & Closure

Al999 may suspend or close any account for the following reasons:

  • Breach of Terms & Conditions.
  • Providing false or incomplete information.
  • KYC verification not completed.
  • Account inactive for an extended period (more than 12 months).
  • At the user's own request.

You may request to close your account at any time through our support team. Before the account is closed, you will have the opportunity to withdraw any remaining balance in accordance with our standard rules.

08 Privacy & Data Protection

Al999 takes the protection of your personal information seriously. Our Privacy Policy details what data we collect and how it is used. Key points include:

  • Your information is never sold to third parties.
  • Your information may be used to improve our services and to meet legal obligations.
  • Your data is protected by SSL encryption.

For more details, visit our Privacy Policy Read the page.

09 Limitation of Liability

Al999 is not liable for the following:

  • Bets missed due to internet disconnection or technical issues.
  • Delayed transactions due to issues with third-party payment services.
  • Account information is compromised due to the user's own negligence.
  • Financial losses resulting from betting — betting always carries risk.

Important: Betting is a form of entertainment. al999 does not guarantee that you will win. Please bet within your means.

10 Changes to Terms & Contact

Al999 may update these Terms & Conditions in part or in full at any time. Users will be notified of significant changes via email or in-app notification. Continued use of the platform after any changes constitutes acceptance of the updated terms.

If you have any questions about these Terms & Conditions, please contact our support team. Our 24/7 support team is ready to assist you with any queries.

To learn more, visit our FAQ Page & Responsible Gaming View the page.

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